SugarSync Issues – not syncing

SugarSync is a cloud based data syncing service, similar to Dropbox, but with a higher storage allocation for a free account (5GB as opposed to 2GB with Dropbox) and a few other features which put it above Dropbox in terms of value.

For a full list of benefits versus other cloud syncing services, check out their website https://www.sugarsync.com/sync_comparison.html

But, as with any software, sometimes there can be issues, and if you run into a problem where SugarSync stops syncing, then this will help you get it back up and running.

First of all, make sure you are in an account that has administrator rights

Click on Finder

Press SHIFT CMD G to open the ‘Go to Folder’ window

Copy and Paste /Applications/SugarSync Manager/Contents/Resources/ into the box and click on ‘Go’

Double click on SugarSyncUninstaller.command

A Terminal window will open asking you to enter your admin password, so do this and press enter

The removal script will run, once its complete, restart the Mac

Once you have logged back in, go to https://www.sugarsync.com/downloads/ and get the latest version of the software

Double click on the Disk Image (.dmg) to mount it, and then drag the SugarSync Manager app back into /Applications

Double click the SugarSync Manager app once in Applications, and it will fire up and ask you to enter your account details, once you have entered these then the app should start to check your folders for changed data, this can take upto 30-40 minutes depending on your internet connection, so be patient, once this has all been resolved then SugarSync will be back to it’s usual self.

This method resolves most issues with syncing, particularly if you entries in the logs similar to the following

com.SugarSync.Manager        waiting for connection

com.SugarSync.Manager        Job appears to have crashed: Abort trap

ReportCrash      Saved crash report for SugarSyncManager   version ??? (1.9.69)

HP Printer Drivers v2.10 update – crashes when printing

So, if you’ve recently updated your HP Drivers to version 2.10 then you may have noticed that when you try and print a document that it crashes the application that you are trying to print from.
To rectify this, you need to do the following

Click on Finder

Click on ‘Go’ in the menubar

Click on ‘Go to Folder’

Paste the following location

/Library/Printers/hp/PDEs

CTRL click on the ‘hpPostScriptPDE.plugin’

Click on ‘Show Package Contents’

Click on ‘Contents’

Delete the PlugIns folder

Now try printing a document, you should find that it now works as expected.