SugarSync is a cloud based data syncing service, similar to Dropbox, but with a higher storage allocation for a free account (5GB as opposed to 2GB with Dropbox) and a few other features which put it above Dropbox in terms of value.
For a full list of benefits versus other cloud syncing services, check out their website https://www.sugarsync.com/sync_comparison.html
But, as with any software, sometimes there can be issues, and if you run into a problem where SugarSync stops syncing, then this will help you get it back up and running.
First of all, make sure you are in an account that has administrator rights
Click on Finder
Press SHIFT CMD G to open the ‘Go to Folder’ window
Copy and Paste /Applications/SugarSync Manager/Contents/Resources/ into the box and click on ‘Go’
Double click on SugarSyncUninstaller.command
A Terminal window will open asking you to enter your admin password, so do this and press enter
The removal script will run, once its complete, restart the Mac
Once you have logged back in, go to https://www.sugarsync.com/downloads/ and get the latest version of the software
Double click on the Disk Image (.dmg) to mount it, and then drag the SugarSync Manager app back into /Applications
Double click the SugarSync Manager app once in Applications, and it will fire up and ask you to enter your account details, once you have entered these then the app should start to check your folders for changed data, this can take upto 30-40 minutes depending on your internet connection, so be patient, once this has all been resolved then SugarSync will be back to it’s usual self.
This method resolves most issues with syncing, particularly if you entries in the logs similar to the following
com.SugarSync.Manager waiting for connection
com.SugarSync.Manager Job appears to have crashed: Abort trap
ReportCrash Saved crash report for SugarSyncManager version ??? (1.9.69)